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takeback wednesday

Retailers brace themselves for the rush to return unwanted Christmas gifts

Retailers are today bracing themselves for ‘Takeback Wednesday’ with the return of online purchases set to rise a phenomenal 80% today. This comes as consumers...

gekko

Consumers want ‘real people not robots’ from retailers

A study launched by Gekko titled ‘Service not Sci-fi’, reveals that UK shoppers would rather deal with real people not robots or artificial intelligence when it...