Three UK has revealed it could save its customers £187 million* worth of mobile roaming charges if the law changes after Brexit. The announcement is part of the mobile network’s commitment to continue offering roaming benefits following new draft legislation announced this year. The claim “Deal or no deal, our customers will save £187 million in roaming charges. Vote Three” was seen displayed across a bus roaming the streets of London, ahead of the UK due to leave the European Union on 29th March.
In uncertain times, Three pledges to give certainty to its customers. This commitment comes due to the effect Brexit will have on British travellers to Europe, while roaming charges currently governed by EU rules and regulations, continues to be unclear. Prior to the EU Roaming Legislation announced in June 2017, mobile operators could apply excessive roaming charges for those using their phones whilst travelling within the EU. Three was the first network to allow its customers to roam at no extra change, back in 2013. Three’s Go Roam offering now allows its customers to use their phone in over 70 worldwide destinations at no extra cost.
Dave Dyson, CEO at Three, said: “Three is the global leader in international roaming and now offers roaming at no extra cost for its customers in over 70 destinations including Brazil, Singapore, the US and Australia. We’re committed to eradicating excessive roaming charges and will retain this great customer benefit regardless of Brexit negotiations allowing our customers to continue using their usual allowances when they travel within the EU.”
Alice Beer at Consumer Champion, said: “The ambiguity of Brexit is currently part of everyday life and conversation, and at the moment we simply don’t know the exact impact it will have on the UK. Millions could be charged more to use their mobile phone so Three’s commitment to keep roaming free is a reassuring stance for consumers.”