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A new report from customer science and retail data experts dunnhumby reveals that the most frequent 20% of shoppers are responsible for 69% of a brand’s sales on average over the course of a year and 76% of a brand’s sales over a five-year period.

dunnhumby underlines long-term value of existing brand buyers

A new report from customer science and retail data experts dunnhumby reveals that the most frequent 20% of shoppers are responsible for 69% of a brand’s sales on...