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Opinion: Loyalty my arse

Craig Smith, planning director at Wax Communications, looks at how even the most loyal coffee drinker can be encouraged to switch their allegiance by constantly being offered something new and excitin ...

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Opinion: Sports-related promotions in 2012

Philip Penlington, director of fixed fee promotional risk management company - Fotorama, on running sports promotions in 2012.

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Opinion: Why brands should make more of vouchers

John Watson, managing partner, Watson Phillips Norman comments on why it’s time to revive the use of vouchers and coupons in promotional marketing.