Too many major brands are coming late to the party and/or delivering paper-thin token gestures in their ‘show’ of support for causes, says Ciara Garratt of global brand experience agency Sense. 

Have you noticed how every brand is trying to prove a point at the moment? How every product you pick up in the supermarket now boldly states its protein content? Or, how the shampoo you bought the other day is suddenly ‘gluten free’?

Perhaps awareness of even a simple form of marketing is heightened for us marketers, but in a society where everything is under scrutiny, and where consumerism is at its peak, it feels like brands are more self-aware than ever before.

In 2008, Heineken brought us the ‘Walk-in Fridge’, racking up millions of views on YouTube. The ad highlights the different values of men and women, as stereotyped in society a decade ago, as a couple show their friends around their new home. The woman shows her walk-in wardrobe to her female friends, while the man reveals a walk-in fridge full of beer to his mates. Both result in enthusiastic screams from their same-sex friends. The advert played on traditional stereotypes in a humorous way – presumably to appeal to what it thought was an all-male audience.

As society has changed, brands have had to adapt to a more nuanced view, which we can see in Heineken’s 2017 #OpenYourWorld ad. Heineken brought together people from different cultures, backgrounds and sexual orientations in a ‘social experiment’, exploring the benefits of finding common ground – Heineken beer and reasonable discussion. The message was raw, empathetic and forward-thinking, which, in the current climate of thriving equality and liberalism, was well-received.

Of course, we expect brands to evolve with the times – they need to stay relevant to the changing attitudes of their audience. But the way in which brands manage that change is critical. Heineken achieved a 180-degree pivot; from clumsy sexist stereotypes to jumping on the equality bandwagon – without irritating the public. Because it was a proactive effort, even though the principle isn’t exactly original, it comes across as relevant and authentic. We’re all entitled to change our minds once in a while (even if it takes the best part of a decade).

What’s more concerning is when real world issues are side-lined, only to later be exploited by brands looking for a hot-topic-of-the-moment.

Plastic no longer fantastic

For example, despite scientists sounding the alarm for years over the impact of plastic on the environment, it seems like brands have only recently started to take action, capitalising on the opportunity to be seen in a positive light.

Do they feel a genuine corporate social responsibility or is it just another tactic to make headlines? It’s particularly galling when the brands in question are category leaders – surely major powers on the world stage should be leading from the front, rather than playing cautious catch up, or only acting when they’re caught out?

Greenpeace has made a number of protests shaming Coca-Cola for its contributions to plastic waste, although coverage of this has been all too scarce. However, when Coca-Cola ‘heroically’ announced that it will recall and recycle 100% of its packaging to help clean up our oceans, it made the news. Shouldn’t we really be celebrating Greenpeace, for acting when it mattered, rather than a huge corporation that showed up late to the anti-plastic party?

Where Heineken has made a positive shift and potentially contributed to changing people’s perceptions, other brands have been less proactive and instead demonstrated a lazy approach to jumping on the bandwagon. A prime example of this is when McDonalds turned the trademark ‘M’ upside down to show support for International Women’s Day. They’re hardly a brand who you would expect to be active on such an occasion, but perhaps like Coca-Cola they were only responding to external pressures.

Brands should be careful about how they portray acts of ‘good’ and must try to avoid looking exploitative. Instead, they should be proactive; earning respect by taking action, instead of just nodding in agreement like McDonalds. What Heineken have done is much more believable and empowering – instead of caring about how they look to consumers, they have focussed on getting the consumer to think about the bigger picture themselves, and hopefully make their own contributions to change.

It’s easy to say “better late than never, Coke” or “at least you’re doing something, McDonalds”; but the reality is that if these brand leaders were more proactive in the first place, they wouldn’t need to jump on the brandwagon. They’d be driving it – and making a real difference along the way.

Ciara Garratt is Account Manager at global brand experience agency Sense.

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Diageo-owned global vodka brand Smirnoff is working with music streaming platform Spotify to promote equality for women musicians around the world through the launch of its new Smirnoff Equalizer campaign, which features an app that allows Spotify subscribers to analyse their playlists and find out what the balance between male and female artists is.

According to Spotify data, none of the top 10 most-streamed tracks in 2017 were performed by women artists or bands, which is why the vodka brand and the music service have teamed up.

The Smirnoff Equalizer analyses Spotify users’ listening habits to provide them with a percentage breakdown of the number of men versus women artists they have listened to in the previous six months before providing an equalized playlist tailored just for them, where artists of both genders are equally represented.

Users can also make use of a personalised slider, which allows them to increase the number of women artists in their playlists. The innovative platform was debuted at Smirnoff’s “Phenomenal You” launch event, held on March 1^st, 2018 in New York City, one week before International Women’s Day.

Neil Shah, Smirnoff Global Senior Brand Manager, says: “We developed the Smirnoff Equalizer in partnership with Spotify because we believe that when we get to discover talented women artists and their phenomenal music, we’ll all have a better listening experience. The Smirnoff Equalizer not only drives awareness, but also allows Spotify users to take direct action by increasing the number of tracks from women artists in their playlists.”

The goal behind the Smirnoff Equalizer is to get more people listening to more women artists. The bigger their fan bases become, the more opportunities they will have to perform and succeed. The Smirnoff Equalizer platform will run through the summer and can be accessed by Spotify users of a legal drinking age in the United States, Great Britain, Ireland, Australia, Mexico and Argentina.

One of the artists featured in the Smirnoff Equalizer is Honey Dijon, an African-American transgender woman who is a vocal advocate for LGBTQ+ and women’s rights and highly respected for her musical heritage and curated DJ sets that defy genres. She will appear in the platform to share her experiences facing gender bias in the music industry.

The Smirnoff Equalizer is the latest initiative from Smirnoff’s “Equalizing Music” campaign, which the brand announced in 2017 with the goal of doubling the number of women festival headliners by 2020. As an extension of this effort, Smirnoff has also partnered with Global Radio and Live Nation to equalize festival line-ups across Europe with performances by women DJs.

“We are very proud that Smirnoff once again chose Spotify as its brand partner for the ‘Equalizing Music’ campaign,” said Danielle Lee, Vice President, Global Head of Partner Solutions at Spotify. “We share Smirnoff’s goal to improve gender diversity in music, and for all the artists, songwriters and producers who create it.”

The launch event for the new API in New York City was themed around “Phenomenal You” with Smirnoff encouraging each woman to celebrate the inherent power of women across the world, starting with themselves.

At the event, Smirnoff unveiled new special edition “Phenomenal You” bottles for Smirnoff No. 21 vodka which are being gifted to 100 phenomenal women around the world, along with a donation made in each of their names to She Runs It, a charity which helps women move into leadership roles.

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The sooner the industry addresses its current gender salary imbalance, the more young talent it will attract, says Taffy Msipa of experiential marketing agency Sense.

As someone just entering the marketing industry, it’s clear to me that a lot of the recent heated debate over the continuing (and very significant) gender pay gap has missed a valuable point: not paying men and women performing the same roles the same amount is not just unfair, it’s bad for business.

The fact that the issue exists in the 21st century is rightly attracting lots of publicity and causing plenty of outrage, because it’s explicitly unjust – why should you get more money just for being a bloke? It simply doesn’t reflect the real world. Women are taking on the same responsibilities as men so should be on the same salaries. However, outside of the ethical arguments, if the inequality persists it will hurt marketing.

In our sector, like many others, the short-term cost of closing the gender pay gap as quickly as possible actually makes good commercial sense because it will pay dividends going forward. Whether you’re an agency or business, you want to attract the best possible marketing talent. Before you can nurture and develop talent, first you have to attract the raw material.

You need to convince graduates that marketing is a great industry to work in, where employees are rewarded based on performance, regardless of their gender. And this issue doesn’t only concern women; an increasing number of men would feel more comfortable working in an environment where both genders are treated equally in terms of pay and rewards.

Since 1997, the Office of National Statistics has been measuring the differences between salaries of men and women across a wide variety of sectors, broken down into quite specific roles. Young people considering their career options can visit the ONS website and download the latest gender pay gap statistics and use them to help decide which sector to work in. It makes sense that the current focus on equal pay will encourage more people who are about to take their first step on the career ladder to do this basic research.

Someone checking the latest figures would see that the current pay gap for ‘marketing associate professionals’, the more junior roles, is 17.1%. This means that men in the same job are paid on average 17.1% more than women.

By then looking at ‘marketing and sales directors’, they could get an idea of whether the pay gap widens with seniority. Does the difference increase the harder you work and the higher you climb in the industry, something many might view as pretty demotivating? The ONS statistics reveal a figure of 12.5% for more senior roles, so male and female salaries actually converge as you progress through the profession.

This is clearly a good thing in terms of attracting people into marketing. However, the fact remains that both junior and senior figures are significantly higher than the overall cross sector UK gender pay gap of 9.1%, meaning that there are plenty of other industries with better salary equality than ours.

So it’s quite simple. Taking action together as an industry to reduce marketing’s gender pay gap now will prevent the talented marketers of the future from choosing another career where men and women are treated more fairly. It will also help to stop those currently working in the sector jumping ship. Finally, it will curb the demotivational and destabilising effects of half the workforce knowing they are being underpaid – and therefore undervalued – compared to their male colleagues.

Of course, most sectors are facing this issue, but those that address it first will steal a march over the others in terms of drawing young talent. By acting now as an industry, we can show we’re forward-looking and promoting a fairer society. Plus, it would be a great way of marketing the industry to graduates like me and growing our talent pool for the future.

Taffy Msipa is a Graduate Account Executive at London and New York based experiential marketing agency Sense.

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Brands need to assume a people-first approach and stop using stereotypes in their advertising not just because it’s the ethical thing to do: there’s also a growing commercial imperative, says Sally McLaren, director at Sense.

In the past few months several gender-related stories have hit the national headlines. Jodie Whittaker was announced as the first ever female Dr. Who, the BBC revealed its huge gender pay gap, John Lewis made its children’s clothing ‘gender neutral’, and it was refreshing to see the Advertising Standards Association (ASA) announce that it is working on tougher standards for what it called harmful gender stereotypes in advertisements.

The ASA’s stance hasn’t come a moment too soon. The issue has been bubbling under the surface since Procter & Gamble’s #unstereotyping speech at last year’s Cannes Lions Festival, where the brand pledged to end gender stereotyping across its brand advertising.

While this was welcomed wholeheartedly, it’s a touch ironic since P&G has done so much to promote stereotypes in its Fairy Liquid commercials over the years – they still featured a woman washing up as late as the Noughties! Only in the 2015 version did they first show a man doing the dishes. But let’s give credit where it’s due.

Although a lot of ad stereotyping these days is subtle, you can always find a jaw-dropping example, such as Uber’s French promotional marketing campaign a couple of years ago offering a 20-minute ride with an “incredibly hot chick”. Before it, and the related video, were taken down due to the public outcry, the blog post started off by asking readers: “Who said women don’t know how to drive?”

Around the same time a UK newspaper ran a promotion offering a chance to “Win a date with a Daily Star Page 3 babe.” The ASA ruled that newspaper campaign sexist and offensive. Its argument is that persistent stereotyping, which has built up over the years, can be harmful, as it restricts the choices, aspirations and opportunities for young adults. This was supported by research released recently by Universal McCann, which found 49% of women surveyed “felt pressure from ads to be a certain way” and 44% agreed that ads had made them feel “not good enough”.

So, what will the ASA’s new regulations mean for brands?

Hopefully, naming and shaming those that transgress will encourage them to clean up their acts. The question is, though, whether that will stop companies creating products that reinforce gender stereotypes. Perhaps the backlash by the general public will be enough to stop this, as Clarks found out recently. The shoe maker was accused of “everyday sexism” for calling a girls’ school shoe “Dolly Babe,” while the boys’ equivalent was named “Leader.” The girls’ shoes carry a heart-patterned insole, while the boys’ insoles are decorated with footballs.

Having been widely condemned across social media from the general public and prominent politicians, Dolly Babe was taken off sale.

Rather than hindering brands’ ability to promote themselves, unstereotyping should actually make their campaigns more engaging and effective.

Why? Because gender stereotyping is simply lazy marketing.

There is no denying that stereotypes can be effective. In this era of ‘audio-off’ video content, stereotypical behaviour portrayals are an easy way to get across a product benefit or brand’s message. But looking beyond gender stereotypes demands more creativity, resulting in campaigns that are more original and have greater impact.

Furthermore, stereotypical campaigns don’t reflect the real world, where – with the exception of pay it would seem – men’s and women’s roles have been becoming increasingly blurred over the past couple of decades. By falling back on gender stereotypes in their advertising, brands are no longer depicting a world that consumers recognise, so they are less likely to resonate or engage.

This lazy approach smacks of putting products before people. By thinking people first, and acknowledging, for example, the changing role of women within society that’s currently taking place, brands will create far more effective advertising. And this has been proved by the few brands that have made the leap.

It’s no fluke that Always’ Like a Girl Emojis US campaign was ruled the second most effective ad in 2016 by WARC research. This was one of a number of highly creative and pioneering campaigns under the Like a Girl banner that address the impact of gender stereotyping head on rather than depending on stereotypes to sell stuff like so many other brands do. The result has been highly effective marketing that has worked wonders for brand affinity, but also transformed the phrase ‘like a girl’ from an insult into an empowering message.

Meanwhile, Sport London’s This Girl Can campaign addressed not only gender stereotypes, but age ones too – and it was one of the most successful government campaigns ever run, resulting in a massive increase in British women playing sport. And Twitter got in on the act with the release of the latest ad in the powerful and empowering #SheInspiresMe campaign.

The 2016 Maltesers ads took things one step further, featuring female characters making light of their disabilities as an extension of the brand’s ‘Look on the Light Side’ campaign (see picture above). This was part of Channel 4’s diversity initiative in which it offered brands the chance to get £1 million’s worth of airtime for free in return for ads that featured disability. While this was a tremendous step forward, we do have to question if Mars would have made the ad without the airtime offer.

The main thing, however, is that Channel 4 inspired Mars to do this; and hopefully the fact that the resulting campaign was not only seen as pioneering but also highly successful will encourage the confectionery giant to continue to keep up the good work.

Looking at gender stereotyping from a different perspective, EDF Energy’s Pretty Curious campaign toured schools across the UK recently inspiring teenage girls to pursue science, technology, engineering and maths subjects. The aim was to tackle the gender imbalance in these subjects, which is threatening to cause a major skills gap in these key areas that are increasingly vital to the UK economy – and of course to EDF itself.

By fighting for gender equality, EDF is also helping secure its own future success. But so is Mars and the other brands that are ‘unstereotyping’, because they’re actually doing what consumers want.

Returning to the Universal McCann study, the research underlined the business benefits of pushing traditional gender boundaries, with 65% of women and 59% of men saying they like it when brands use traditional media to challenge stereotypes.

It’s not just what women want, but also what men want – so doesn’t it make commercial sense for brands to want it too?

Sally McLaren is a director at real world marketing agency Sense.

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