Paulina Polec of youth marketing specialists BAM Agency explains why it’s not just the biggest brands than can benefit from reaching out to new students

With the new university year, and Freshers Fairs, just around the corner, global and local businesses alike are trying to get a slice of this lucrative time of year to market to students.

As our research has shown, students love a freebie and some will attend the fairs simply to get their hands on everything and anything they possibly can. They almost expect it.

So brands flock to the fairs, full to the brim with freebies for students. These can range from branded clothing to free food samples and everything in between. But which brand is more successful in the global vs local battle to be the students favourite?

The first year of University is a pivotal milestone in student’s lives. For the first time, they can start to make independent choices and they are open to trying new, unfamiliar products. It is a time where they try to stand on their own two feet and find their way in this new life, which makes it a key time for both local and global brands to target the youth market.

With students spending an average of £7.5billion annually on non-essential items, socialising and food, brands pull out all the stops to tempt students.

If students cannot get something for free, then they are certainly on the lookout for a discount. With student discount platforms such as Students Beans and Unidays growing their portfolio year on year, it has almost become an expectation that students should be eligible for a discount, simply because they are a student. The majority of global companies offer discounts and promotions for students. It’s a well-known fact that High-Street clothing brands such as Topshop and New Look for example, offer 10% discount to students.

Freshers is the pinnacle time for brands to expose themselves to thousands of students all in one place in a matter of hours, and global brands like Burger King and Domino’s are renowned for going all out to get noticed in this competitive arena. Big brands are not afraid to make a statement with everything from loud music, generous prizes and interactive activations, in their bid to stand out to the students.

With this in mind, is Freshers the place for smaller local brands to be seen?

Absolutely! Freshers is not just for the global brands. Our research has shown that students are more aware and conscious about “keeping it local”. The trend amongst students of organic eating is on the rise and students are much more aware of the economic benefits of supporting local businesses. Students want to see local brands, they want to see something different and they want to find out what’s new.

It has been proven time and time again that students are looking for places with independence and character. Many students will have moved away from the security of their family home into a new town or city. They are looking for home from home brands that can make them feel at ease in their new environment, so showcase your brand’s personality, show students what makes you unique.

Local brands should also remember that they do not need a bottomless budget to succeed at Freshers, they simply need to tap into the psyche of students, understand what they want and give it to them. If a simple wooden spoon can create demand from students, there is plenty of opportunity for local brands to connect with this youth market.

No matter how big or small your brand is, students are open to experiment with new brands and ready to reconnect with old brands. So big or small, there is a solution out there for you.

Paulina Polec is Sales Executive at BAM Agency, specialists in marketing to students. Clients include Greggs, Wagamama, Wilko, Domino’s, Burger King, Morrisons and Branston.

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Generation Z accepts ads, but will ignore the ones that don’t deliver tangible value, says Vaughan Edmonds at global brand experience agency Sense.

It’s 10 April 2018, and a nervous Mark Zuckerberg, founder of Facebook, stands before the US Congress. It’s the turn of 84-year-old US senator and Republican high-tech task force chair Orrin Hatch to ask the questions.

Facebook is at the centre of a scandal after it was revealed that Cambridge Analytica, a British data firm hired by President Donald Trump’s presidential campaign, improperly gathered detailed data on 87 million users using the platform. Zuckerberg has just told Congress that he always intends to offer a free version of Facebook to users.

“Well if so,” Hatch replies, “how do you sustain a business model in which users don’t pay for your service?”

Zuckerberg blinks and pauses for a moment.

“Senator, we run ads.”

The exchange, along with others involving various elderly Senators, has become symbolic of the technological knowledge gap that exists in Western society. A video titled “Mark Zuckerberg explains the internet to old people” went viral in the days following Zuckerberg’s visit to Congress as members of the Millennial and Gen Z demographics revelled in the ignorance of their elders.

The attitudes of Gen Z towards technology and advertising are particularly fascinating. Also known as the iGen, Gen Z is the generation born from the late 1990s onwards which has never known a world without the internet.

Its oldest members have just turned 21 and have grown up alongside dominant tech companies like Facebook. They are used to a world where platforms are cheaper than ever before. Their favourite brands – Instagram, YouTube, Snapchat – offer their services for free. Where we used to buy a single CD for £9.99, they can now listen to any song ever recorded for nothing on Spotify. Only Netflix draws the line, offering an array of TV and film for as little as £7.49 a month.

For the free services, Gen Z knows the price it has to pay: ads. Just as Mark Zuckerberg said.

What gets really interesting is the attitude of Gen Z towards advertising in general, with 61% agreeing that posters and billboards help them become aware of new products and services¹. Gen Z is also 37% more likely to notice adverts on public transport² and 15% more likely to stop and interact at a promotional stand or event³. It seems as if the recent wave of cynicism towards brands has not been driven by the young, but by the generations that preceded them.

What does this mean for brands? Only time will tell. It remains to be seen whether this more accepting attitude to advertising is driven by youth or by a genuinely different outlook. However, it appears highly likely that Gen Z will take two traits from its youth into adulthood which could be highly significant for brands:

Shortening Attention Spans

According to most research, the attention span of Gen Z is lower than any other generation in history. In our digital age this makes perfect sense. There is so much vying for our attention and, in terms of things to occupy us, we are spoilt for choice. For brands, this has important implications. Firstly, to attract Gen Z, your marketing has to be interesting. Better still, if you really want to get this generation’s attention, your marketing should be useful. Gen Z is bombarded by hundreds of promotional messages every day. If a brand can offer something that is genuinely valuable it is far more likely to give you a precious piece of its attention.

Increased Levels of Activism

Gen Z is serious. Its members are driven to succeed, being 71% more likely to be willing to sacrifice free time to get ahead in their future careers⁴. They are also serious about social change with 76% of them happy to volunteer their time for good causes⁵. Gen Z members are activists. They strive to improve their own lives and the lives of people around them.

The last few years has seen the rise of purpose as a marketing tool, the mechanic brands use to demonstrate that they also care about improving people’s lives. Given the attitudes of Gen Z, it seems it is here to stay. To succeed with brand purpose, and to win the hearts of Millennials and Gen Z alike, the key is action. Brands must not just talk about their purpose, they must demonstrate their purpose through action in the real world. If they can make their purpose tangible, they will be able to win the hearts of Gen Z.

The world has changed a great deal in the lifetime of 84-year-old Senator Orrin Hatch. When Mark Zuckerberg was born, Hatch was in his early 50s and by the time Facebook had its millionth user he was 70. However, for the members of Gen Z, the world has been slightly more stable. They are digital natives, born and raised in the age of the internet. They are used to brands keeping their favourite digital past times free at the cost of adverts. Gen Z is quick thinking and serious. It has a different outlook to those who came before them and as its members mature into adulthood, brands will have a fantastic opportunity to become meaningful parts of their lives.

Source: ^1,2,3,4,5 YouGov (29^th April 2018)

Vaughan Edmonds is Planner at global brand experience agency Sense. Sense is a brand experience agency specialising in real world thinking and ideas. Sense manages experiential marketing campaigns from strategy to evaluation for clients including The Economist, Coca-Cola, Activision, Mars, Canon, Molson Coors, and Mattel.

Image credit: Elijah O’Donnell, Unsplash

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